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Frequently Asked Questions

We sell only “Business to Business” and require that all customers have valid Sales & Use Tax Account in the State in which they do Business.

All Merchandise is NEW, not used.

Most merchandise is 1st quality, if it is not we tell you. Sometimes manufacturers have to stamp 1st quality merchandise “IRR” or cut the brand label or mark the label in order to be able to sell it as “Closeouts.“ It is usually perfect,1st run merchandise. We inspect all merchandise we bring into our warehouse. If it is an actual imperfect garment, we cull it out and sell it as an IRR.

Terms:

Terms are Prepay. On the day we are ready to ship,we charge your order to the credit card you provide.

Return Policy

1. All complaints and claims must be made in writing, within 5 working days of your receipt of merchandise from us.

2. All merchandise must be in original polybags and in the original ,new condition.

3. No returns will be accepted or credit given without prior return authorization.

4. You will be assigned a Return Authorization Number and it must be on the case in order for your return to be accepted at our dock.

5. Returns must be sent back to us with prepaid freight.

6. Returns will be sent to 1516 F Ave SE, Unit C Hickory, NC 28602. No returns will be accepted without prior approval

Become a Customer: Click Here for a New Customer Application Package. Fill out the paperwork and Fax to 919-439-0428.

Once your paperwork has been received and approved, you will be able to place orders online. Your order will be confirmed with a phone call from one of our Inventory Specialist. At this time we do not process credit cards online. You will verify your method of payment with your specialist and they will have your order entered into our system.